Artwork Requirements

At Black Mountain Clothing, the quality of your finished garments starts with the quality of the artwork you provide. To ensure sharp print, clean embroidery and accurate colour reproduction, please supply your logo in one of the formats below.

Preferred Format

Vector Files

.AI .EPS .SVG Vector PDF

Vector files allow us to scale your logo to any size without losing clarity. They produce the cleanest print results and allow for accurate embroidery digitising. If you have access to a vector file, this is always the best option.

Alternative Format

High-Resolution Files (300dpi minimum at actual print size)

.PNG .JPG

If your logo will be 10cm wide on the garment, the file must be 300dpi at 10cm wide. Increasing the size of a small file will reduce quality and may affect the final result.

๐Ÿงต Important Notes for Embroidery

Embroidery has different technical requirements from print. Where adjustments are needed for the best finish, we will always advise you before production begins.

โ†’  Very fine lines may need to be slightly thickened
โ†’  Small text may need to be enlarged
โ†’  Gradients and photographic images cannot be embroidered
โ†’  Thread colours will be matched as closely as possible to your design

โš ๏ธ Please Avoid Sending

โœ•  Screenshots
โœ•  Logos copied from websites
โœ•  Files taken from Word or PowerPoint
โœ•  Low-resolution social media graphics
โœ•  Photos of logos on clothing or other items โ€” these cannot be used for production and will always need to be replaced with a proper artwork file

These typically result in blurred print or poor embroidery detail.

โšก Our Process

The process below applies to new logos that require digitising or setting up for the first time. For repeat orders where your logo is already set up, we go straight to production once payment and approval are received.

1 Send your artwork when confirming your order or responding to your quote.
2 We prepare and digitise your artwork and send you a visual proof for review.
3 Approval and payment are required at this stage โ€” once both are confirmed, we move into production.
4 Stock is ordered and your garments are produced, quality checked, and dispatched.

๐Ÿ• Production Times

Our standard production lead time is 5โ€“10 working days from confirmed payment and approval. For a full breakdown of each stage of the process โ€” from order placed through to dispatch โ€” see our Delivery Information page.

๐ŸŽจ Additional Artwork Services

Where artwork requires preparation before production, the following charges may apply. We will always confirm with you before applying any artwork service charges. Each service covers the initial set-up only โ€” minor adjustments are included, but significant redesigns or unlimited revisions are not. If more substantial changes are needed, an additional charge will apply.

Please note: tweaks and adjustments to existing logos may also require a design charge. These are reviewed on a case-by-case basis and we will always discuss any costs with you before proceeding.

Embroidery Digitisation โ€” ยฃ20 + VAT

Converts your artwork into an embroidery file, including minor path adjustments to suit the embroidery process. Up to 2 rounds of amendments are included. Further changes beyond this will be subject to an additional charge.

Text Embroidery Set-Up โ€” ยฃ12 + VAT

Covers the time to set up and digitise text-based embroidery (e.g. names, numbers, simple wording). Up to 2 rounds of amendments are included. Further changes beyond this will be subject to an additional charge.

Vector Redraw โ€” ยฃ20 + VAT

Suitable for simple, flat 2D logo designs only. If your design contains complex detail, gradients, or photographic elements, it will need to be recreated by a graphic designer rather than redrawn.

If you need a designer, we can point you in the right direction โ€” just get in touch and we'll be happy to help.

Not sure if your file is suitable?

Send it to us โ€” our friendly team will review it and guide you through the process.

๐Ÿ“ž 01989 566364  ยท  โœ‰๏ธ info@black-mountain.co.uk  ยท  ๐ŸŒ black-mountain.co.uk

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