Frequently Asked Questions
Everything you need to know about ordering custom clothing, artwork setup,
delivery times, and more.
Choose a topic below to find quick answers.
My Order
Lead times, repeat orders, tracking, and urgent requests.
Artwork & Designs
Setup costs, file formats, fonts, embroidery threads, and proofs.
Print & Embroidery
Decoration methods, durability, and choosing the right finish.
Delivery & Returns
Production times, shipping, and personalised item policies.
Workwear & Uniforms
Bundles, sizing, compliance garments, and team ordering.
Payments & Accounts
Invoices, VAT, payment methods, and business support.
